Creating a First Impression That Reflects the Community

Steele Creek is a large HOA community that takes pride in its appearance. Clean entrances, healthy turf, and colorful beds shape how residents and visitors see the neighborhood.

Texas EcoGrow maintains the community to meet those expectations every week. Our crews focus on consistency, attention to detail, and proactive communication so the property always looks cared for before board meetings, inspections, and community events.

The Challenge

The property manager at Steele Creek is responsible for keeping the entire community consistent and complaint free. With hundreds of residents and a watchful HOA board, small issues can quickly turn into visible problems.

Seasonal color rotations, irrigation performance, and high visibility areas like entrances and medians must stay flawless year-round. Any downtime or delay can lead to concerns from residents or the board.

The client needed a landscape partner who could act fast, communicate clearly, and anticipate issues before they became visible.

Our Approach

Texas EcoGrow developed a structured maintenance plan that combines proactive inspections with real-time irrigation monitoring. Crews maintain entrances, medians, turf, and seasonal beds weekly, ensuring all high-visibility areas stay pristine.

To improve efficiency, we installed a smart irrigation system that monitors water flow and sends immediate alerts for irregular activity. This allows our team and the client to act quickly, prevent waste, and maintain healthy landscapes throughout the year.

Communication is consistent and clear. The property manager receives bi-weekly photo updates by email, monthly walkthroughs on-site, and quick phone or text responses for urgent issues.

When an irrigation emergency occurred at ten at night, our team dispatched an irrigator immediately. The issue was identified within the hour, the water was shut off, and repairs were completed the next day. Following the incident, we implemented additional smart controls for faster alerts and easier monitoring.

We also assist with annual planning by preparing budgets and enhancement schedules in advance. This helps the property manager secure board approvals and deliver visible improvements without delays.

Results

The partnership with Steele Creek has strengthened communication, consistency, and confidence across the community.

• Reliable completion of all scheduled services and seasonal enhancements

• Fast response to irrigation and maintenance requests

• Clear updates that keep the board and property manager informed

• Entrances and high-visibility areas maintained at the highest standard

• Smart irrigation controls that improve efficiency and reduce water waste
  
  

The property manager has praised EcoGrow for responsiveness, professionalism, and attention to detail that ensures the community always looks its best.